Frequently Asked Questions

Do You Accept Walk-Ins?

Sometimes walking in may work out, but many times it does not, so we recommend booking in advance to guarantee your experience.

How Old Do You Have To Be To Play?

Our minimum age requirement is 14 or older. An adult must accompany anyone younger. Depending on the game and circumstances, we may make exceptions.

How To Cancel Bookings?

If something has come up and you cannot make your bookings, please let us know at least 24 hours before your booking. Your deposit will not be refunded if you cancel your reservation less than 24 hours before.

How Many People Can Play At Once?

Submarine Deep Down: 3-8 Players

Zen Room: 2-8 Players

The Crypt: 2-6 Players 

Is It Okay To Be Late?

We recommend you arrive 10-15 minutes before your booking. We may deduct time if you are 15 minutes late to your booking. If you are 30 minutes late, it will be marked as a no-show, and no refunds will be issued.

Are Your Rooms Scary?

As of now, we heave one scary room which is the Crypt, however there are no live actors or jump scares. In the submarine, the lights may turn off for a few seconds at a time. Our goal is not to scare you but to give you an action-packed experience.

Can We Add Additional Participants?

You can add players if you would like to as long as you are under our limit of 8 participants per room. If someone in your group can’t make it, you can still show up if you are a group of 2 or more. 

Submarine (Deep Down & Torpedo) require minimum of 3 players.

The Crypt has a maximum of 6 players.

What is Hint Hunt Escape Rooms?